IDS HR Study 865, March 2008

Competency frameworks

Competencies are typically used to define the behaviours that an employer values and believes will help it achieve its long-term goals. A well-designed competency framework can form the backbone for a wide range of HR activities. However, great care and attention needs to be taken during the design stage and the framework should be reviewed regularly to ensure it remains relevant.

In this Study:

Analysis

Introducing competencies:

• Defining competencies
• Designing a framework
• Consulting staff
• Getting the language right
• Rolling out competencies
• Using competencies in recruitment, performance management, and learning and development
• Reviewing the framework

Case studies

Details of the competency frameworks at:

• Innospec
• Prudential Property Investment Managers
• Bridgestone UK
• Medway Council
• NSG Group
• B&Q