Our subscriptions run continuously and you will receive a subscription statement detailing the title/s that you subscribe to 2 months before each subscription is due to renew. You can use this statement to make any changes to the subscriptions itemised, or to tell us if you wish to cancel a subscription. You must tell us within 30 days of the subscription statement date after which your subscription will continue as listed.
One month later you will receive an invoice for the title/s that you want to continue to subscribe. Payment is required within 30 days so that the updates will continue to be sent to you without interruption for the next 12 months.
If you have indicated that you do not wish to receive your subscription(s) on a continuous basis, we can send you renewal notices and reminders. When your subscription is within 3 months of the expiry date, we send out notices reminding you of this and asking you if you would like to renew your subscription for the following year. This document is called a renewal notice. It is not an invoice or a request for payment; it is a reminder which requires you to confirm if you would like to continue with the subscription for another 12 months.