General booking information and terms and conditions

Fees

Fees include conference or course materials and refreshments.

Contact

e-mail ids.events@thomson.com

Terms and Conditions

This programme is correct at the time of publication. However, changes may occasionally be necessary due to circumstances beyond our control.

Where circumstances force Incomes Data Services (IDS) to cancel a conference or course, IDS shall refund any fees paid for that particular event. IDS is not, however, liable for any consequential loss.

Views expressed by the speakers are their own.

IDS will make every effort to provide accurate and authoritative information and advice in the course of providing training to its clients. However, no liability will be accepted by IDS for any loss or expense incurred as a result of any information or advice given in the course of such training or in any materials provided by IDS.

BOOKING TERMS AND CONDITIONS

Unless specific arrangements have been made to the contrary, payment must be made before the conference. A VAT invoice will follow acknowledgement of booking. Once submitted this booking form constitutes a firm booking which can only be cancelled in accordance with our cancellation policy set out below. Once we receive your booking form we will send you a booking acknowledgement with directions to the venue and a map. . If you have not received this acknowledgment prior to date of the conference, please contact us.

Cancellation Policy

Bookings may only be cancelled by written notice (by fax to 020 7393 7790 or email to ids.events@thomson.com received by us not less than 10 working days before the date of the conference. This must be followed by a telephone call to confirm receipt. You will then be sent a refund of your delegate fee, less an administration charge of £50 + VAT for each delegate booking that is cancelled. Telephone cancellations will not be accepted. Refunds of delegate fees for late cancellations (i.e. cancellations other than in accordance with the above paragraph) will not be given. Failure to attend the conference will constitute late cancellation and payment will still be due or forfeit if already paid.

We reserve the right to change the programme, date, content, price, speakers and venue as necessary; or cancel the conference totally in which case we will refund any payment made in respect of the cancelled conference.

Name changes

Name changes are accepted at any time without charge. Please call the Conference and Courses Administrator on 020 7393 7651 or email ids.events@thomson.com to tell us about name changes.