OVERVIEW
Act responsibly
At a glance: Corporate social responsibility
ANALYSISDefining and managing corporate social responsibilityDeveloping a CSR policyCSR communicationsCorporate social responsibility in practiceProtecting the environmentBox: Calculating a carbon footprintEmployee volunteeringSupporting charitiesCase Study: VT Group introduces green car schemeManaging CSR in the workplaceCase Study: Personal carbon trading scheme at WSP Environment & EnergyPromoting CSR more widelyEvaluating the impact of CSR initiativesQuantitative measuresQ&A: Business in the Community and corporate responsibilityIndirect impactsCASE STUDIESBristol City CouncilBupaClydesdale BankHigher Education Funding Council for EnglandNorthumbrian WaterRoyal Mail Group